To withdraw from a program, cancel a reservation, or request a refund credit to your account, please complete the form below.

Credits are issued in accordance with the City’s policy guidelines and are applied to the account within 14 days of approval.

Review the Refund Policy Procedure & Guidelines to ensure your request qualifies.

Please note that facility rentals are exempt and may be eligible for a refund, which will be issued within 30 days of approval.