geographic location, Charter Communications, Time Warner Cable, Dish Network
and Direct TV all provide a variety of television video services within the
City of Calabasas. Charter Communications and Time Warner Cable provide
television video services that are wired directly to the home or business
and operate under a State of California Franchise. Dish Network and Direct
TV provide television video services over the air and are regulated by the
Federal Communications Commission. All of the services are provided for a
fee and the City of Calabasas does not regulate and/or promote the use of
any service provider.
In some areas
of the City, some residents may be able to receive over the air television
if they have the proper equipment.
State Franchisee Information:
Digital Infrastructure and Video Competition Act (DIVCA) - Frequently Asked
California Legislative Information
CPUC Information Center
AT&T did have plans to offer their U-Verse
television video service in the City of Calabasas. However, AT&T has stated that
they have indefinitely postponed the project within the City for financial
The Calabasas City Council formed a
Communications and Technology Commission to work with the Media,
Library and Information Services Department to monitor television video service providers and
telecommunications in the City of Calabasas.
To register a television video
service complaint with
the City, please call 818-224-1636 or
email us with your television video service provider, problem, name, address and phone
number. You may contact the television video service companies directly at the websites,
addresses and phone numbers below.
Under the new Commercial
Advertisement Loudness Mitigation (CALM) Act, commercials can't be louder on
average than the programs they accompany. But the rules don't say the volume
must be level from the beginning to the end of the ad.
If you have a gripe, you can
file a complaint with the Federal Communications Commission. You can
also contact the television station, pay-TV provider, programming network or
the advertiser. Be sure to include specifics, such as the name of the
advertiser, the date, time and network.
To file online, go to
select "Broadcast (TV and Radio), Cable, and Satellite Issues," then "Loud
Commercials." You can also call 888-225-5322 toll-free. Or write to the
Federal Communications Commission, Consumer and Governmental Affairs Bureau,
Consumer Inquiries and Complaints Division, 445 12th St. SW, Washington, DC