Calabasas offers residents a quick and local response to problems and complaints with local cable service.  Under the City's Cable franchise agreement, Calabasas staff collect complaints from cable viewers in the City, assign a case number, write up an official complaint, submit the complaint to the cable provider, and follow-up on that complaint until the situation is resolved.

Cable representatives also attend Calabasas
Communications & Technology Commission meetings to review resolved and unresolved cable service issues.

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City of Calabasas 2017