Internet Use
     Circulation
     Confidentiality of Library Records
     Rules of Behavior
      Library Cards
      Restricted Cards
     Interlibrary Loan (ILL) Policies
      Test Proctoring Policy

Internet Use Policy:

The Calabasas Public Library offers unfiltered access to the Internet as one of its services. The Internet provides a means of accessing information through hundreds of millions of web sites all over the world. This is an ever-changing array of information and resources representing the largest exercise of free expression in human history.

Library users utilizing Library workstations are advised of the following:

1. The Internet is a useful, but unregulated network of resources. It may provide access to information that may be offensive or disturbing to some individuals, as well as access to information that may be factually incorrect and/or illegal.

2. Our staff does not monitor usage of the Internet. Parents and guardians have the right and responsibility to monitor their child’s use of Library resources, including the Internet. If you have concerns about your children’s use of Internet, please establish your family’s expectations about Internet use and participate with your children in their use of the Library’s computers.

3. The Library does not monitor and has no control over the information available through the Internet. The Library is not responsible for the accuracy, currency or quality of any Internet resources found.

4. You are responsible for any direct or indirect damages that you may suffer from your use of Internet services.

5. You are responsible for any commercial transactions made through use of the Internet access workstation.

6. You are responsible for any losses or damage sustained by the Library as a result of your use of Internet access.

7. Library users are NOT authorized to install their own software or store personal files on Library computers.

8. The Library’s electronic resources may be used only purposes which are legal and consistent with the Library’s mission. Unacceptable uses include, but are not limited to:

1. Harassment of other library or computer users or staff, or unauthorized access to files, data or passwords of others;

2. Libeling or slandering of others;

3. Disruption or unauthorized monitoring of electronic communication;

4. Unauthorized copying of copyright protected material;

5. Violations, or attempts to violate computer systems, security and/or software license agreement;

6. Intentional exposure to other individuals of material or images which children (or their parents) may find personally unsuitable;

7. Incurring any costs to the Library.

9. The Library reserves the right to limit computer use to ensure reasonable and equitable access for other users.

10. Members of the public shall not use the Internet in any way that violates federal or state laws or regulations. Nor shall they use the Internet in a manner that disrupts, harasses, or annoys others, or violates their rights.

11. The Library reserves the right to review patterns of use of the Library Internet access workstations in order to assess conformity with the standards described in this policy.

12. Violation of these policies may result in suspension of privileges.

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Circulation

Checkout
Patrons must present a valid Calabasas Library card. Only the patron to whom the card is issued will be allowed to use it. The replacement fee for a lost library card is $3.00.

Renewals
Provided there is no wait list, items may be renewed one time. This can be done in person, over the phone, or via our website; with the following exceptions…

• Book Club Books and Audio Books may be renewed twice.
• 7 day items are not renewable.
• Items more than 14 days overdue are not renewable.

Fines and Fees
Fines are charged for items that are returned late. The maximum fine for overdue items should not exceed the cost of the item. New items may not be checked out if there is an outstanding fine or overdue item on the account.

Lost or damaged items are the responsibility of the cardholder. Books can be replaced with a new copy that has the same ISBN as the original. In lieu of replacement, we will accept payment (non-refundable) for the cost of the book plus a $5.00 processing fee. Contact us for information regarding lost or damaged audio-visual materials.

Holds
Most items in our collection may be placed on hold at the reference desk, over the phone, or via our website. Patrons will be called when an item is available for pickup. Items will be held for 4 days.

In accordance with the California Government Code regarding patron confidentiality, held items may only be picked up by the account holder.

Interlibrary Loan
Items not owned by the library may be requested through Interlibrary Loan. Patrons will be advised of any charges before the order is placed. THERE MAY BE AN $80 CHARGE FOR LOST ILL MATERIALS. Patrons will be called when the material arrives. ONLY THE PATRON REQUESTING THE ILL MAY PICK UP THE MATERIAL.

The library has two outside drop boxes which are open all day, every day. Audio visual items may be returned to the drop box near the front entrance of the library. All other items may be returned to that drop box or to the one in the back parking lot.

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Confidentiality of Library Records

In order to guarantee privacy for each individual, California Law mandates confidentiality of your registration and borrowing records, and the City of Calabasas Library policies and procedures carry out that intent.

The California law restricts access to patron’s records as defined below.

California Government Code
Section 6267. Registration and circulation records of library supported by public funds.

All registration and circulation records of any library which is in whole or in part supported by public funds shall remain confidential and shall not be disclosed to any person, local agency, or state agency except as follows:

(a) By a person acting within the scope of his or her duties within the administration of the library.
(b) By a person authorized, in writing, by the individual to whom the records pertain, to inspect the records.
(c) By order of the appropriate superior court.

As used in this section, the term "registration records" includes any information which a library requires a patron to provide in order to become eligible to borrow books and other materials, and the term "circulation records" includes any information which identifies the patrons borrowing particular books and other material.

This section shall not apply to statistical reports of registration and circulation nor to records of fines collected by the library.

Section 6254 (j) Library circulation records kept for the purpose of identifying the borrower of items available in libraries, and library and museum materials made or acquired and presented solely for reference or exhibition purposes. The exemption in this subdivision shall not apply to records of fines imposed on the borrowers.

Library staff cannot give any information about a patron’s registration and circulation record to anyone other than the patron, regardless of age or relationship to the patron.  For example, a parent cannot be told what material a child has checked out on the child’s card without the child’s consent as defined in section (b) of the law.

Consent may be given by completing the attached waiver form. The patron must fill out the waiver form and sign it in front of a library staff member.

Confidentiality Waiver Form

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City of Calabasas Library Rules of Behavior:

The City of Calabasas Library seeks to provide quality library service to all patrons. The following rules of behavior are for the comfort and protection of all those using the Calabasas Library. We ask your cooperation in helping us provide as safe and pleasant environment.

The following are not permitted in the library:

1. Exhibiting loud or disruptive behavior that disturbs library activities.

2. Interfering with another person’s use of the library or with library personnel’s performance of duties.

3. Using vulgar or abusive language directed at library patrons or staff.

4. Displaying physical threats to library patrons or staff.

5. Abusing or misusing library furnishings, equipment or material, including jumping on furniture, banging on computers and placing your feet on tables or chairs.

6. Running, skateboarding, or skating in the library.

7. Soliciting, lobbying, circulating petitions, displaying or distributing literature not authorized by library staff.

8. Leaving children under the age of eight unattended.

9. Eating outside the community meeting room.

10. Sleeping.

11. Misusing the restrooms, including shaving, bathing or laundering clothes.

12. Changing baby diapers outside the restrooms.

13. Entering areas designated for use by library staff without permission.

14. Operating audio equipment at a high volume.

15. Talking on cell phones; please silence ringer.

16. Possessing or using weapons of any kind.

17. Bringing in animals, except for those aiding persons with disabilities.

18. Engaging in theft and vandalism of library property.

19. Engaging in lewd behavior such as indecent exposure, sexual advances, voyeurism, etc.

20. Using tobacco products, alcohol or drugs.

21. Being barefoot; shirts and shoes are required.

Violations of these rules will result in the following actions:

1. Patrons ignoring the rules of behavior for the first will be reminded verbally.

2. If they ignore the warning or breach these rules a second time, they will be asked to leave the library.

3. Upon the third violation of these rules, the patron’s library use privileges may be suspended.

4. If, at any time, a patron refuses to leave, becomes physically abusive, or commits a crime, the sheriff’s department will be called.

5. The rules will be enforced at the discretion of the Librarian.

Violations of these rules will result in the following actions:

1. Patrons ignoring the rules of behavior for the first will be reminded verbally.
2. If they ignore the warning or breach these rules a second time, they will be asked to leave the library.
3. Upon the third violation of these rules, the patron’s library use privileges may be suspended.
4. If, at any time, a patron refuses to leave, becomes physically abusive, or commits a crime, the sheriff’s department will be called.
5. The rules will be enforced at the discretion of the Librarian.

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Library Cards:

Library cards can be issued to anyone who lives in the state of California.  To get a library card, patron must show a driver's license or other photo ID and proof of current address.  If current address is not on the ID we will accept the following:

       Current vehicle registration
       Checks
       Current rent receipt, rental agreement or mortgage papers.
       Recent (60 days) utility bill
       Current property tax bill
       Recent (60 days) imprinted statement, such as a MasterCard or Visa.

WE DO NOT ACCEPT P.O. BOXES

Fee for replacement card is $3.00

Remember:
Library cards are not transferable; only the person whose name is on the card is allowed to use it.

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Restricted Cards:

Patrons who are ineligible for library cards (for example, those who just moved or people with a P.O. Box address) can apply for a restricted card that allows access to the Library’s public computers and study rooms. Starting July 1, 2011, restricted cards will be valid for one month.

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Interlibrary Loan (ILL) Policies:

Items not owned by the library may be requested through interlibrary loan (not more than 3 at a time). Residents of Calabasas, Hidden Hills and students attending LVUSD or Calabasas schools will be charged $2.00 per item plus any lending library charges; all others will be charged $10.00 per item plus any lending library fees. The fee must be paid at the circulation desk at time of the request. Only cash or check accepted and the fees are not refundable.

It may take at least 2-3 weeks to receive the book. In certain cases, ILL is not guaranteed. The interlibrary loan is provided as a courtesy from another library. Please respect that courtesy by observing the following rules:                                                                                                            

1. ONLY THE PATRON REQUESTING THE ILL MAY PICK UP THE MATERIAL. 

2. Return the book on or before the due date. 

3. Request renewals at least one week before the due date. Depending on the borrowing library’s policy, the book may be renewed once, or not at all. There is no charge for renewal.

4. Failure to return borrowed books on time may result in the loss of ILL borrowing privileges.

Test Proctoring Policy:

We will be unable to provide any proctoring services in July or August. 

The City of Calabasas Library will provide proctoring services for tests for library cardholders. There is a $25.00 fee per test date; $10.00 for each additional test proctored the same day. The fee is payable by cash or check written to the City of Calabasas before the test may be taken.

Appointments for proctored exams must be arranged through the Reference Department and are scheduled only for times when the library is open and sufficient staff is available.  Examinations, instructions, and return information must be mailed directly to the Library by the administering institution in order for Library staff to certify an examination.  The Library may not incur any costs for administering or returning the tests. Proper photo identification is required. Return postage must be provided

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